Powerful Alerting Products Built for Critical Communication
Explore PingAlert’s full suite of alerting solutions—from desktop notifications to mobile alerts, relay activations, and public communication tools. Designed to deliver fast, reliable messaging across every channel and environment.
Trusted by Organizations Worldwide
Introducing Ping Alert
Introducing Ping Alert: A Revolutionary Hybrid Mass Notification System
In the dynamic realm of mass notification services, the introduction of Ping Alert marks a significant advancement. This innovative product distinguishes itself through its hybrid deployment, combining cloud-based flexibility with robust on-premise reliability, ensuring uninterrupted service even during internet outages.
Hybrid Deployment for Unmatched Reliability
Ping Alert operates seamlessly across two platforms: a cloud-based system and an on-premise version that runs securely behind a firewall. This dual approach allows Ping Alert to offer continuous service by switching to the local version automatically via Daisy chain technology whenever the internet connection falters. This feature is critical in scenarios where every second counts, such as during emergency notifications where reliability can save lives.
Advanced Integration and Flexibility
The on-premise version of Ping Alert does not require access to Active Directory behind the firewall. Instead, it integrates directly with Microsoft Entra ID (formerly Azure AD), enhancing security and simplifying deployment. Despite its power, the on-premise system does not demand a dedicated server and can run efficiently on a shared virtual server, offering organizations flexibility and cost savings.
Ping Alert Communicator On-Prem Dialer
PingAlert Outbound Communications is built on GoAutoDial, the industry-leading outbound platform, which provides dialing agents with advanced multi-channel communications improving overall contact center productivity versus other outbound solutions.
Benefit from: business rules-based program management, multiple time zone campaign capable, deploy numerous campaigns simultaneously
Multi-channel capable: voice, voicemail, email, 2-way SMS
300% productivity increase, improves contact conversion by 50+%
Blends inbound and outbound call flows, powerful list optimization
Many integrations to CRM’s, Call Recording and Payment solutions
Survey Management application
Optional – integration with Cisco CUCM
PingAlert Certified IPAWS
Private sector technology vendors and developers specializing in Integrated Public Alert and Warning System (IPAWS) play a crucial role in enhancing public safety communication. Among these are Alert Origination Software Providers, who develop sophisticated software interfaces used by alerting authorities to create and manage Common Alerting Protocol (CAP) messages. This software is instrumental in efficiently crafting and transmitting these critical alerts to the IPAWS Open Platform for Emergency Networks (IPAWS-OPEN). Once delivered to IPAWS-OPEN, these messages are disseminated to the public through various channels, including Wireless Emergency Alerts, the Emergency Alert System, and other communication pathways. This integrated approach ensures that crucial information reaches the public swiftly and reliably, thereby enhancing the effectiveness of emergency response and public safety initiatives.
Tools and Panic Buttons
At PingAlert, we are committed to providing versatile and effective solutions for timely and widespread communication in urgent scenarios, ensuring that critical information is always at your fingertips.
Our USB Panic Button easily installs with a Plug-N-Play Panic button from Delcom. The panic button works even when users are logged out of the computer. Simply hold the button for three seconds and the police and security are notified instantly with phone calls, sms and emails in less than 30 seconds.
Employee Communications
In today’s remote and hybrid work environments, maintaining effective communication with employees is paramount. Companies across the globe, spanning various sectors, rely on PingAlert to keep their workforce informed and engaged. Our versatile platform enables direct communication to employees’ computer screens, phones, emails, SMS, large displays, and kiosks, ensuring targeted and efficient message delivery.
With PingAlert, organizations can leverage a range of tools including alerts, surveys, tickers, screensavers, and lockscreen images. These features allow multiple administrators to craft comprehensive communication campaigns, complete with detailed metrics for insightful analysis. As a testament to our system’s effectiveness, we’ve included a public link to a tutorial video from one of our esteemed clients, showcasing how they utilize PingAlert to streamline communication with their employees. This resource provides valuable insights into the practical application and benefits of our platform in a real-world setting.
Emergency Communications
PingAlert stands at the forefront of rapid emergency communication, empowering both the Nation’s military and civilian emergency response teams. Our system excels in swiftly delivering emergency messages across global networks and to specific users. Recognized for its high-security standards, PingAlert is the only US internal communications company to have earned the DISA certification from the Department of Defense and is the exclusive provider to NATO globally.
Our platform is adept at broadcasting a wide range of alerts, including those from FEMA, NOAA, CAP, and IPAWS, ensuring comprehensive coverage in critical situations. Among our esteemed clients are key institutions like the US Army, US Air Force, The United States Military Academy at West Point, and the National Guard, all of whom rely on the PingAlert (DTA) mass notification platform for their essential communication needs. This endorsement by major national organizations underscores our commitment to delivering reliable, secure, and efficient emergency communication solutions.
Total Healthcare Alerting Systems
Our Healthcare Alert system delivers emergency and administrative messages on every device, including: computers, VOIP phones, large displays, kiosks, mobile phones, SMS, email, beepers, loudspeakers and beacons. The system includes one-button operation of virtual and physical panic buttons and includes a non-intrusive mini alert designed for hospitals that does not interfere with on-screen content.
Multimedia alerts, bulletins, reminders, and more are easily and quickly prepared. Simple one button activation provides enterprise-wide mass notification.
Trusted by Institutions That Need Instant Alerts
IT Operations Team, SAIC
PingAlert has transformed how we communicate urgent updates across our teams. Critical alerts now reach everyone instantly, helping us respond faster during time-sensitive situations.
Communications Division, New York State Police
In emergency environments, speed and visibility are essential. PingAlert allows us to deliver immediate on-screen alerts that ensure important information reaches personnel without delay.
Campus IT Services, Vanderbilt University
PingAlert makes campus-wide communication simple and effective. Important announcements and safety alerts appear instantly across devices, ensuring students and staff stay informed.
Technology Operations, FOX
PingAlert helps us distribute urgent updates quickly across our organization. The ability to push instant popup notifications ensures critical messages are never missed.
PingAlert is a network-centric, highly scalable enterprise-wide mass notification platform architecture.
- Virtual, public or private Desktop Alert systems are created for each individual customer location.
- Single or multiple cooperating unified EOC console(s) for managing all notification events to all end-points and devices.
- The system alerts all personnel across all locations in seconds, not minutes.
- Legacy systems with physical integration’s such as serial ports, dry contact switches and more. Alerts are triggered at once across all systems and end-points/devices.
- Deployed in a one or more locations, optional offsite location(s) for redundancy
- Remote Alert activation extensible to 3rd party systems
- Managed by Single Sign-On, Opt-In Sign-On, 3rd Party system(s) integration(s) as well as management access rites, rights and permissions.
