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PingAlert

Trusted by the U.S. Army, NATO & FEMA

Hybrid mass notification since 2004

Stop sending alerts. Start delivering them.

PingAlert is a high-performance communication engine for rapid-response emergencies, high-impact announcements, and time-sensitive updates. It cuts through the digital speedbumps by broadcasting to every endpoint across thousands of devices at once.

  • Desktop, mobile & SMS
  • Cloud or on-premise
  • Works when the internet doesn’t
DISA-certifiedCloud + on-prem failover

Trusted by organizations worldwide

  • U.S. Army
  • NATO
  • FEMA
  • Army National Guard
  • New York State Police
  • SAIC
  • Honeywell
  • Vanderbilt University
  • FOX
  • Mercedes-Benz
  • Daimler Trucks & Buses
  • Mitsubishi Motors
  • Contra Costa County
  • Legislative Assembly of British Columbia

Inside the console

From first signal to all clear.

Everything an operator touches during an incident sits in one place: what is happening, who gets told, and how they answer.

  1. Active incidents, licensed users, desktop clients, mobile activations, phone and SMS credits, web relays, and CAP feeds, with your alert inbox right below.

PingAlert system status dashboard with active incidents, usage gauges, and an alert inbox

System status

Actual screens from the PingAlert console.

See It Live

Why organizations trust PingAlert

Deliver vital notifications when every second counts.

PingAlert broadcasts high-priority popup alerts instantly across vast device networks, so your message is seen the moment it matters most, whether you are managing an emergency or a time-critical update.

  • Zero-latency deliveryReal-time popup alerts dispatched in seconds to eliminate communication gaps.
  • Mass-scale distributionReach thousands of users across diverse device ecosystems simultaneously.
  • Guaranteed visibilityOn-screen emergency notifications that demand attention and ensure your protocols are followed.
Explore Emergency Solutions
A PingAlert emergency alert popup taking over the screen, headed New Alert Message

Every channel, one console

Deliver messages through high-impact alerts.

Reach people on whatever screen or device is in front of them, from a single message.

  • Desktop popup alerts

    Deliver instant popup alerts directly to users’ desktop screens so important messages are seen immediately.

  • Mobile notifications

    Send real-time alerts to mobile devices so people stay informed even when they are away from their computers.

  • SMS notifications

    Reach users anywhere by sending urgent alerts through SMS for critical updates and emergency communications.

  • Digital display alerts

    Broadcast important announcements on digital displays and large screens to keep everyone informed in shared spaces.

  • Emergency panic button

    Trigger instant emergency alerts across all connected devices with a panic button designed for critical situations.

  • Surveys, polls & feedback

    Collect instant feedback by sending surveys or polls through popup alerts and view responses in real time.

  • Scrolling alert ticker

    Display scrolling announcements across screens to continuously share important updates and breaking alerts.

  • One message. Every screen.

    View All Tools
of alerts read in 60 seconds
90%
faster incident response
70%
increase in user interaction
85%
in service since
2004
PingAlert system status tiles for phone and SMS credits, web relays, CAP feeds, and CAP enabled groups
Credits, relays, and CAP feeds on the console’s system status screen.

Native telemetry integration

PingAlert natively supports the industry’s leading telemetry standards, combining reliable alerting with the monitoring, observability, analytics, and incident tools already in place for better uptime awareness and faster incident response.

  • SNMP v3
  • OpenTelemetry
  • Prometheus
  • Syslog
  • SolarWinds
  • Microsoft Fabric
  • Grafana
  • Splunk
  • ServiceNow
  • Microsoft Entra ID
  • Cisco CUCM

For IT & operations teams

Mitigate ticket spikes through proactive communication.

Instantly notify users about system outages, scheduled maintenance, or emerging technical hurdles. Real-time popups on every desktop keep your workforce informed and let your support desk stay focused on high-level resolutions.

Customer stories

Trusted by teams that need instant alerts.

Request Demo

  • “PingAlert has transformed how we communicate urgent updates across our teams. Critical alerts now reach everyone instantly, helping us respond faster during time-sensitive situations.”
    SAICIT Operations Team
  • “In emergency environments, speed and visibility are essential. PingAlert allows us to deliver immediate on-screen alerts that ensure important information reaches personnel without delay.”
    New York State PoliceCommunications Division
  • “PingAlert makes campus-wide communication simple and effective. Important announcements and safety alerts appear instantly across devices, ensuring students and staff stay informed.”
    Vanderbilt UniversityCampus IT Services
  • “PingAlert helps us distribute urgent updates quickly across our organization. The ability to push instant popup notifications ensures critical messages are never missed.”
    FOXTechnology Operations

Fast & efficient alert delivery

Create, edit, and broadcast in seconds.

Everything you need to get the right message to the right people, and prove it was seen.

Any location. Any device.

Deliver instant alerts anywhere.

Free Trial
  • Send alerts to any location

    Whether your users are spread across cities, offices, or countries, deliver targeted popup alerts instantly. Ideal for organizations that need reliable communication across multiple locations.

  • Reach users on any device

    Send notifications to desktops, laptops, and mobile devices so critical information reaches people instantly, no matter how they are connected.

Professional services

A seamless transition to PingAlert.

Our team brings the expertise to fully optimize the platform for your organization’s specific requirements.

  1. Rapid onboarding

    Strategic setup designed to get your team active and delivering alerts without delay.

  2. Custom training

    Comprehensive walkthroughs so your staff masters PingAlert’s full suite of features.

  3. Implementation strategy

    Expert-led deployment tailored to your organization’s hierarchy and scale.

  4. Infrastructure & data tuning

    Secure, specialized configuration that aligns PingAlert with your technical environment.

  5. System integrations

    Deep connectivity that syncs PingAlert with your existing tech stack and workflows.

FAQ

Questions? We’ve got answers.

Still wondering about something? Our team is happy to help.

What is PingAlert?

PingAlert (formerly Desktop Alert) is a hybrid mass notification system from Desktop Alert, Inc. in Chatham, New Jersey. It sends emergency alerts, announcements, and time-sensitive updates as desktop popups, mobile notifications, SMS, digital display alerts, and scrolling tickers to thousands of devices at once.

Does PingAlert work if the internet goes down?

Yes. PingAlert runs as a cloud and an on-premise system behind your firewall. If the internet connection fails, daisy-chain technology automatically switches delivery to the local on-premise version so alerts keep reaching your people.

Who uses PingAlert?

PingAlert has been in use since 2004 across government, defense, healthcare, education, enterprise, transportation, and public safety. Organizations include the U.S. Army, U.S. Air Force, National Guard, New York State Police, Vanderbilt University, SAIC, and FOX.

Which alert channels does PingAlert support?

Desktop popup alerts, mobile notifications, SMS, email, digital signage and large-screen displays, scrolling tickers, screensavers and lock-screen images, surveys and polls, USB panic buttons, and relay-activated devices such as sirens and strobes.

Does PingAlert integrate with our existing monitoring tools?

Yes. PingAlert natively supports SNMP v3, OpenTelemetry, Prometheus, and Syslog, and works with platforms such as SolarWinds, Microsoft Fabric, Grafana, Splunk, and ServiceNow. The on-premise version integrates with Microsoft Entra ID, and the dialer integrates with Cisco CUCM.

Is PingAlert certified for IPAWS?

Yes. PingAlert is a certified IPAWS alert origination tool and can relay alerts from FEMA, NOAA, CAP, and IPAWS to your desktops, phones, and displays.

How do I try PingAlert?

Request a demo, or request a self-hosted trial that runs on your own infrastructure. Complete a short form, define your scope, and the PingAlert team contacts you within one business day to launch your instance with a guided setup.

Mission ready

Be ready before every second counts.

See PingAlert on your own network. Request a demo, or deploy a self-hosted trial behind your firewall.

Our team responds within one business day.+1 (973) 727-3349